NL
Neville L

1 reviews | Active since Dec 2016

23 Feb 2020, 10:48

Shocking Service from MTN

One again I have not received my monthly statement and invoice. This is getting beyond a joke. Every month I get the same reply - I will get them next month, but alas the same problem exists and has been for the past 6 months. I would appreciate a phone call advising why this is such a problem and why it cannot be fixed

0
Replies (2)
NL
Neville L's update07 Mar 2020, 13:52
Reviewer Update
it does not surprise me that MTN does not comment on this platform. Lets wait and see what happens next month. It has now taken 6 months and not much has happened.
NL
Neville L's update02 Jun 2020, 17:20
Reviewer Update
In April I received my Invoices and Statements. I knew it was too good to be true. In May - once again, no invoices or statements have been received. Six Emails later and still nothing, zero, zip. The service received from MTN is shocking to say the least.