#SHOCKING SERVICE FROM MTN#

Its been exactly 6 weeks since Ive returned my 4month old Sony Z3 Compact to the MTN store in V&A Waterfront for a damaged touch screen. <br> I was promised the repair wouldn't take much longer than 10days. <br> 3 weeks ago i had to contact the store manger after absolutely no communication from the sales person upon request on phone status.<br> 1 week later the store manger Sameega, discovers the phone was delivered to the wrong store. This waterproof and dust tight (IP65 and IP68 rated) phone had apparently been \water and dust damaged"and a repair/replace was denied (although its within its 6month warranty period). This message was told to me after i had to call her back.<br> I contacted the region manager Shirley"