Shocking service from a shocking network

MTN has the most shocking customer service in SA. Over the last three months, I have received worse from MTN than I have from most other companies in my entire life. From long waiting periods to 808, through to incorrect billing, shocking customer service at MTN stores, and most importantly, a total disregard for customers who keep the network going.<br> <br> I have experienced many billing issues since May 2015, none of these bills that can be resolved because the MTN stores don't have access to systems, the 808 line does not work, my free minutes and data bundles suddenly disappear, and me, the poor customer, is forced to pay the bill or face gettting my line suspended. <br> <br> And worse, trying to cancel a contract is as bad as trying to deal with FNB and their poor customer care. It's near impossible to cancel an MTN contract. Today, for the first time, my call to MTN was answered, but the agent needed to escalate my call for a query...wow!!! <br> <br> And, like all things MTN, this complaint will receive no attention because it is irrelevant to MTN.<br> <br> **** off MTN...puss ****ing network!!!!