Shocking Service and poor management

<p>MTN Randpark Ridge provide disgusting service and poor management. </p> <p>We app**** for a new contract and 2 weeks later, we are no further.</p> <p>Contract was approved ( after having to go into the branch to find out why it was taking so long, only to find out that the contracts division were toooo lazy to look at all the pages of the bank statement to verify information (which was there) and that Randpark Ridge branch (staff) don't follow up on any queries, nor, contact the customer to advise status. Utter laziness.</p> <p>Prior to starting with the application, staff confirmed that required phone was in stock (on a number of occasions) and upon contract approval, when we went to collect, there was no stock, which was supposed to be a Christmas present. We had been given the following dates to collect on 20, 21 then 23, then 28 December and eventually 5 January ( even by the Manager: Courage). Courage refused to speak to us on 29 December.</p> <p>Oh by the way, 5 minutes of calling myself,. Three other branches (Sunninghill, Westgate, Strubensvalley) had stock but Randpark Ridge had excuse after excuse, after excuse...</p> <p> In summary: we have cancelled the contract, due to the most appalling service and lies. As explained we had 13 comprehensive business contracts with the competitor network that we were going to change over but wanted to first assess the service from MTN - wow MTN you really messed that up, we will NEVER move our business contracts over to MTN and I will let all our friends and colleagues know that MTN are full of lies and provide absolutely shocking service.</p> <p>Courage and staff at Randpark Ridge - you are a disgrace to your brand- MTN</p>