1 reviews | Active since Jan 2017
Shocking service and no responsibility taken by MTN
<p>I have asked on more than 3 occasions to have my MTN account closed. The first phone call was on December 5 2016. We are now on 16 Jan 2017 and still no response despite being promised this would happen. I called and emailed Nonhlanhla on a few occasions and I am getting no response. I suggest not ever using MTN, they are not the better connection, they are uninterested in even long term customers. Go to Vodacom, or Cell C - but stay away from the uselessness of MTN.</p> <p>Ref: ********** 45</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your cell number in question or id number for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your cell number in question or id number for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***