SHOCKING SERVICE AND NO COMMUNICATION ABOUT PROBLEMS

Shocking Service and not being told about it. I got an upgrade in April 2018. I got a Sony Xperia XA2 Ultra, From the moment i got the phone it has been endless problems. The camera doesnt work at all. I go to MTN to ask for help and just to get told it has been a issue for ages and they should have told me. NOW that is bull**** because i was never told about it and if i was i would have never ever taken a sony. Then i get told by the same MTN that they dont accept Sony for repairs, I must contact the sony Repair centre (Which is horrible thing because they say visit our website.

I want something done straight away, I am not sending my phone away cos that takes 3 months to get back which is shocking service. I want to hand this phone back and get a another phone/ Make.

The MTN call centre cant help cos i am not the contract holder. My dad must call which is **** cos what if i dont speak to him or whatever

I want something done straight away, I am not sending my phone away cos that takes 3 months to get back which is shocking service. I want to hand this phone back and get a another phone/ Make. my contact number is ********** 512

The IMEI Number is ********** ********** 8 pLEASE REPLY BECAUSE I KNOW HOW MTN ARE. THEY SAY WE WILL BE IN CONTACT AND NOTHING IS EVER ****ING DONE