Shocking service and communication

TILL NO PHONE - STILL NO COMMUNICATION!!!<br> <br> After being told to come and collect my phone on Friday at 11 o'clock (after being at MTN for 3 weeks) I wasted my time by going all the way to Midrand only to be told that it is in fact not ready <br> <br> Its now a week later and I have heard nothing from you...<br> <br> I have already spoken with our companies MD Mr. Samrod to advise MTN corporate of the atrocious treatment, I will also be sending this mail to marketing to MTN (and the highest level that I can), I will also be getting MTN SP directors names to lodge a complaint, finally I will be placing on social media <br>