SHOCKING SERVICE AND ATTITUDE FROM MTN

This is my desperate attempt at trying to finally close out a very small issue regarding an account I no longer have with MTN - yet I am being billed and incorrectly so. I have been trying to resolve this matter with the Account Executives from MTN since February this year, but to no AVAIL!! The staff take absolutely no responsibility whatsoever and I am at my wits end. The now current Gerhard Mulder has shown absolutely no interest whatsoever in assisting with this small matter and simply passes the issue onto someone else to sort out. I find this sort of service level extremely poor. MTN advertise how great their service is and whilst, they may be good at TALKING THE TALK, THEY ARE SHOCKING AT WALKING THE TALK. Unfortunately, I can't even obtain the name of someone more senior who would be either interested or able to assist with my matter. I cannot get through to customer services and now it is at a point, they wont be able to assist as Customer Services dont have the authority. I feel that as MURRAY &amp