shocking service

<p>On the 18th of November I requested a 500MB recurring data bundle however when I look at my unbilled invoice I am being charged for two 500MB when I only received and requested 1. I called MTN and the first the woman said it was strange that I am being charged for 2 bundles as two different rates, R89.04 and R86, surely the same data bundle should be charged the same. When I called to follow up the consultant was so cheeky and when I asked to speak to the supervisor she put me on hold and never came back. MTN's reason for the double charge is that on the 17th they said I requested a 2 week 500MB bundle then on the 18th I requested a recurring 500MB (which I am aware of) why would I request a 2 week bundle the day before I ordered a recurring monthly bundle and I only got the 500MB recurring bundle. Not sure if MTN thinks there client's are stupid or not but there service has become shocking and the consultants are extremely rude. REQ ********** call reference for original call ********** 18, I wasn't able to get a reference for the follow up as the consultant basically cut me off.</p>