1 reviews | Active since Sept 2016
SHOCKING SERVICE!!
<p>I have been requesting a Cancellation/Termination quotation for my MTN contract for close to a month now with no joy. I have made numerous phone calls, sent emails, visited the Northgate branch (outside next to Virgin Active) and literally begged for this quotation. I almost find it funny that no-one from the retentions department has been in contact with me to find out why I want this quotation so badly!?!? Perhapes they think that by ignoring me I will give up on my quest................................ MTN that will never happen!!!!! I want out!!!!</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
