Shocking service!!

<p>I am extremely disappointed with the service levels at Mtn. I have been a client with them for the past 16 years! It all began on the 11 August 2016 when I first called to request itemised billing for July 2016, the previous month. Every time I call the call centre number (approximately 20 odd calls to date!) I get a different person on the line and have to retell my story to a new person? I also emailed the customer care about 16 times and still no joy. I have requested several times for a manager to contact me and still nobody bothered?? It seems they are making too much money to be bothered about a long time client with 3 contracts. I don't even want to go into the cheek and nonsense I have received from some of the customer service consultants I've had the displeasure of communicating with. It's 3 September today and maybe this forum will get me a response from someone. I don't know what else to do but if you thinking about joining Mtn.. Think again. </p>