Shocking Service

<p>I aplp**** to have a business contract upgraded to the Skye Package. It took MTN almost 2-months to effect this upgrade thus resulting in excessive charges during the period.</p> <p>I then requested the line to be suspended as the user of the phone had left the business and taken the phone with him. MTN suspended the line as per my request and then simply activated again when the user called in. Despite all my efforts to get this line sspended the user of the said phone is still actively utilising the said phone.</p> <p> </p> <p>The user of the phone then forged the company letter head and then transferred the phone into a 3rd persons name without any consent from the company. I have supp**** MTN with affaidavits and proof to this effect yet nothing has happened in this regard.</p> <p> </p> <p>Waseem from MTN Blue Route has tried everythig to assist in this regard and yet I am still in a sutiation that a MTN phone that is being used by an unauthorised person that has committed ***** in transferring the phone into a 3rd party name and MTN simply have done nothing about this and I am the one left paying the bills of up to R5,000 per month.</p> <p> </p> <p>Clearly this means that anyone can just supply a letterhead (regardless of authenticity) and do as they please. I will be referring this matter to counsel to remedy as 6 trips to MTN is surely 5 trips too many!!</p>