1 reviews | Active since Jan 2020
SHOCKING SERVICE
BOUGHT A ROUTER FROM MTN ONLINE END OF JULY, RECEIVED IT DATA ALLOCATED, PAID UPFRONT FRO SEP & OCT, THE BEGINING OF OCTOBER DATA SUSPENDED BCOS THEY WER NOT ABLE TO ALLOCATE FUNDS I PAD ONLINE DESPITE EMAILING STATEMENT AND PROOF OF PAYMENT, CALLED THEM EVERYDAY FROM THE 01ST UNTIL FUNDS FINALY ALLOCATED FEW DAYS AGO, NOW AM BACK TO CALLING THEM EVERYDAY DEMANDING THE DATA THAT WAS NOT ALLOCATED WHICH THEY CLAIM I RECEIVED WHILE I WAS CALLING THEM EVERYDAY BCOS I DDINT HAVE ANY CONNEXION REQUESTING THEM TO ALLOCATE AND GET ME CONNECTED. MY CONTRACT SAYS IF DATA IS USED UP THE CONNEXION SPEED SHUD BE SLOW, BUT IN MY CASE I DO NOT HAVE ANY INTERNET ACCESS AT ALL,,, CONSULTANTS JUST LAUGH YOU OFF, TEAM LEADERS NEVER GET BACK TO YOU, ONE PROBLEM AFTER THE OTHER, BUYING THE WIFI ROUTER FROM MTN WAS THE WORST DECISION I HAVE EVER MADE.. I SPEAK TO MORE THAT 5 CONSULTANT EVERYDAY AND MY QUERY IS STILL NOT RESOLVED... MTN IS THE DUMBEST SERVICE PROVIDER AND HAS VERY *********** STAFF INCLUDING TEAM LEADERS THEY ARE JUST THERE TO EARN A SALARY MONTH END
