SHOCKING SERVICE

To Mtn and possibly anyone that is reading this complaint.<br> <br> I am a client of Mtn for the last 20 years since cellphones where first introduced into the country.<br> <br> For the last 2-3 weeks I have been wanting to upgrade my business cellphone of which I haven't had any joy. I have sent about 4 emails, called the call centre around 30 times. Today alone, I called 8 teams, first time, transferred, then disconnected, then disconnected, then advised I need to go to the business side, then disconnected, then advised that they cannot transfer me to that department I need to all myself.<br> <br> Do you have so much business that you do not want me to upgrade with you. I spend R2000.00 a month which is a ridiculous amount and still need to call so many times for you to upgrade my phone.<br> <br> I would like a senior person to talk to so that I can give my frustrations to them. Not only that but when your driving from Alberton to Edenvale you get cut 7 times. Why is it that ones phone gets cut so many times?<br> <br> Maybe your business shouldn't be investing in the greater Africa and just look after it's loyal clients, you would have even better financials. <br>