CD
CECELIA D

1 reviews | Active since Dec 2012

08 Jun 2022, 11:17

SHOCKING SERVICE

I have spoken TWICE now to the customer care line of MTN 6 June 22 at 14.30 to LEEZEL REF. NO. SMC*** About R30 that disappeared off my balance of my airtime and was told I’d get a call back within 24 hours. I did not so called customer service on the 7th at 17.36 spoke to Motimane Motsepe who said that the issue has not been as yet resolved and she would get her Supervisor Constance Matiesne to report back to me by 19.00. We’ll it’s now the 8th and I STILL HAVE NOT HAD ANY CALLBACK REGARDING THIS. I also have a Reference No. *** Requing what I was informed by LEEZEL was NO CHARGE a print out of all these calls and the R30 that was deducted off my airtime.

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