LM
Lefa M
1 reviews | Active since Jul 2015
20 Jul 2015, 23:50
Shocking service
I have airtime but my calls don't go through as it says I have insufficient airtime to make a call, this has been a recurring , I have been a loyal mtn user for over 10 years and I'm now starting to consider other networks. The fact that there is no call Centre is really annoying
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Replies (1)
MTN South Africa's replyOfficial
03 Aug 2015, 16:13Hello Moey_mo,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The error is network related. Check the data connection and see if there is a site/s that are running on the handset. Log out on all the applications and then reboot the handset.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The error is network related. Check the data connection and see if there is a site/s that are running on the handset. Log out on all the applications and then reboot the handset.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply03 Aug 2015, 16:13
Official
Hello Moey_mo,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The error is network related. Check the data connection and see if there is a site/s that are running on the handset. Log out on all the applications and then reboot the handset.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The error is network related. Check the data connection and see if there is a site/s that are running on the handset. Log out on all the applications and then reboot the handset.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,