GM
Gina M
1 reviews | Active since Nov 2016
31 May 2019, 11:07
shocking service
I have had to call in 3 times to request a tax certificate for this season 2019 , I have spoken to 3 different consultants and no one seems to even know what I am talking about , please have this mailed to me on **********
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MTN South Africa's replyOfficial
03 Jun 2019, 07:01Good day Gina
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit controller team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit controller team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Best regards,
MTN South Africa's reply03 Jun 2019, 07:01
Official
Good day Gina
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit controller team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Credit controller team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Best regards,