BR
Beverly R
1 reviews | Active since Nov 2018
12 Nov 2018, 16:00
Shocking service
Since doing an upgrade on a promotion in August, the incorrect bundle is loaded to my account each month. I have been to the store, sent e-mails & phoned. The issue has still not been resolved after 4 months! Each time I am told the issue has been resolved, yet each month it is wrong again.
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MTN South Africa's replyOfficial
13 Nov 2018, 14:28 Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply13 Nov 2018, 14:28
Official
Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm regards
Sizwe Schoeman Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm regards
Sizwe Schoeman Complaints Management team
Best regards,