SC
Shanay C
1 reviews | Active since Jul 2018
08 Nov 2018, 14:45
Shocking service
The service received by MTN is shocking. I have been waiting for 3 days for a response on an email I sent through to the team. Since then I have only received 2 reference numbers despite having followed up 3 times. This is seriously shocking!!!
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MTN South Africa's replyOfficial
09 Nov 2018, 08:25 Good day Shanay Thank you for bringing this matter to our attention.
I have tried to contact you this morning, there was no answer.
Please can you email me the last response you received from MTN, so I can work with your query.
My email: ***
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
I have tried to contact you this morning, there was no answer.
Please can you email me the last response you received from MTN, so I can work with your query.
My email: ***
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply09 Nov 2018, 08:25
Official
Good day Shanay Thank you for bringing this matter to our attention.
I have tried to contact you this morning, there was no answer.
Please can you email me the last response you received from MTN, so I can work with your query.
My email: ***
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
I have tried to contact you this morning, there was no answer.
Please can you email me the last response you received from MTN, so I can work with your query.
My email: ***
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
Best regards,