CC
Charnelle C
1 reviews | Active since Mar 2013
12 Oct 2017, 16:22
Shocking service
I contacted this email address ********** on the 2nd of October regarding a change of ownership feedback as they could not provide me with feedback at you Tygervalley store. No-one has given me feedback. Emma Mathanjana asked me for a reference number which I don't have because I didn't get one and since then I have heard nothing. No phone call, no let me try and help you. No nanda... My reference number is ********** 7. Can someone please call me
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
18 Oct 2017, 14:28Good day Charnelle,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have requested urgent feedback with regards to your application, you will be contacted shortly.
REQ:***
Regards,
Charelle
Complaints CIP
MTN S.A
Best regards,
MTN South Africa's reply18 Oct 2017, 14:28
Official
Good day Charnelle,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have requested urgent feedback with regards to your application, you will be contacted shortly.
REQ:***
Regards,
Charelle
Complaints CIP
MTN S.A
Best regards,
CC
Charnelle C's updateReviewer Update
19 Oct 2017, 09:14It's taken you a week to respond, it's now been 3 weeks and I have still not spoken to anyone. Your intention means nothing if you do not action anything. Your service is still pathetic.
CC
Charnelle C's update19 Oct 2017, 09:14
Reviewer Update
It's taken you a week to respond, it's now been 3 weeks and I have still not spoken to anyone. Your intention means nothing if you do not action anything. Your service is still pathetic.
CC
Charnelle C's updateReviewer Update
31 Oct 2017, 20:53MTN has still not bothered to phone me. I will now post on social media.
CC
Charnelle C's update31 Oct 2017, 20:53
Reviewer Update
MTN has still not bothered to phone me. I will now post on social media.