LN
Leon N
1 reviews | Active since Oct 2010
07 Jul 2015, 09:21
Shocking Service
At 4:30 this morning I received a sms from MTN informing me that me that my \roaming service has been successfully added
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Replies (1)
MTN South Africa's replyOfficial
20 Jul 2015, 11:22Hello Nieuwleon,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the international dialling has been removed from your number. Should you require the service again, you would need to request this from our offices.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the international dialling has been removed from your number. Should you require the service again, you would need to request this from our offices.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply20 Jul 2015, 11:22
Official
Hello Nieuwleon,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the international dialling has been removed from your number. Should you require the service again, you would need to request this from our offices.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the international dialling has been removed from your number. Should you require the service again, you would need to request this from our offices.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,