RR
Richard R

1 reviews | Active since Oct 2011

16 May 2017, 17:39

Shocking service

<p>Reference ********** 2</p> <p>To Mike Ramaboka, Customer Team & Accounts Department</p> <p> </p> <p>This is now becoming ridiculous, do i have to tell you to rather keep your contract and i will go to a other service provider. Mike 10 days later and i still dont have feedback regarding my acc, even though i emailed you directly. It seems like MTN has completely lost the plot.</p> <p>How many times more must i ask for you assistance Mike Ramaboka. Mtn is really the weakest link in service delivery. CAN I GET FEEDBACK PLEASE</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 May 2017, 21:41
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly note the below response from our legal department:

Y'ello!

Please note that the account is handed over to VVM, the client needs to call them on ***/***/***.

Thank you for your email.

Kind regards,
Kamohelo Mosia
Legal Department
MTN SA

Reference Number: ***8

Best regards,