1 reviews | Active since Mar 2017
Shocking Service
<p>I think that MTN South Africa has to be the poorest company with regards to customer service that I am yet to encounter.</p> <p>My phone has been diconected since Monday and there is nobody that can tell me what the problem is or how to get it sorted out.</p> <p>Their sevice centre in Pietermaritzburg is close until 5 April with no other service centre in the whole city!!!!</p> <p>I am very diappointed and would not recomend MTN to anyone if there was a better option I would not hesitate to move and incourage everyone else to do the same.</p> <p> </p> <p>Very, Very poor is all I can say</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the suspension on the line was due to the amount still outstanding however it has now being removed.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the suspension on the line was due to the amount still outstanding however it has now being removed.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
