DR
Deon R
1 reviews | Active since Apr 2013
15 Dec 2016, 21:14
Shocking Service
<p>The costumer service number 173 has not been answered for more than an hour. I have been holding for at least that long. What a useless company MTN has become in the last few years.</p>
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Replies (1)
MTN South Africa's replyOfficial
20 Dec 2016, 13:09Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Pre-paid division to assist with a call back to resolve your complaint . A call back will be done during the course of today to complete the request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply20 Dec 2016, 13:09
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Pre-paid division to assist with a call back to resolve your complaint . A call back will be done during the course of today to complete the request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,