Shocking, Pathetic, unwanted service

<p>MTN one of the major mobile networks in South Africa has the worst call centre, unprofessional and lack of training. Staff are not trained and it takes days to be assisted or for them to help you. I was billed for phone usage overseas when I was not properly advised and when ask for the call to be pulled no one can assist. I have agreed to make arrangements and pay as a law abiding citizen but no one has come back to me. My phone has been fully blocked and I cannot even recieve messages or calls from them. How to you explain that??? I made payment and sent proof thereof but still no gets back to you. I am paying for a service and expect to be treat as a customer I have been a loyal customer for many years. To recieve such horrific service is a slap in the face. I am disgusted. The standard of service just drops everytime.</p> <p>Very disgruntled!!!!</p>