Shocking does not describe their service. Its worse than shocking

I have been trying to contact MTN to fix my cellphone contract issue since September 2020. Send numerous emails because I dont want to be blacklisted. I have received the device from September, no debit order, no airtime or data from them. I am tired of contacting MTN. Have been using my number since 2004, I wish there was an option for no start because I am shocked by their service.