Shocking customer service

MTN customer service is pathetic. MTN offered sold me a contract phone over the telephone, they delivered the device in a few days time, upon receiving the devise I found 3 SIM cards in the package. I contacted their customer care line to enquirer why they sent 2 SIM cards and I was told one is for data and the other is for airtime. This did not make sense for me so i asked the agent if she could assist me activate my contract and she told me to go the branch, a day later I then went to the branch when I get there I was told to contact the customer care as they don’t deal with activations. I then requested to port my number from my current service provider to MTN because I don’t want to change my number and branch asked me to bring my ID document and proof of res! I then went back the following day with the required documents and when I get there I got told they don’t do it at the branch I must call their call center! I got so frustrated because clearly they just kept changing their story. I was so furious I left the store fuming! I got to the office contacted their customer service I must have been transferred to 7 different agents and no assistance received from any of them one department referred me to another with no resolution to my problem! All I wasnted to do is just keep my current number and activate their stupid contract and failed to do that. So I’ve decided I’m canceling their stupid contract as they we quick to sell me a contract but they are failing to provide me with simple serving! Their customer service is pathetic, the manner in which the agents speak to the customer is shocking! I want this contract cancelled and will never advise anyone to use them.