Shocking attitude and efficiency - Patience Mtn Nicol branch

<p>As I have a phone upgrade the sim card needed to be trimmed. I know the branches can do this as my friends and my mother have all had it done. </p> <p>Patinece couldnt have cared less. her response was that i would have to do a simswap. When I told her that other branches have done it and why cant she - she said the "cutter was broken" i have seen in some branches they just have a template and cut it with scissors. How can that be broken!!!</p> <p>All she wanted was to make more money out of me and her attitude and body language left a huge amount to be desired. MTN you dont deserve my business and you should replace all the staff in that branch! There was nobody in the branch and they certainly could have helped. I went to Vodacom although I am not a subscriber. As they had a queue already (must show how big their subsciber database is). Had there not been a queue I would have asked them to snip my SIM and given the apparent efficiency and general professional look of that team vs the MTN team - I am sure they would have helped cut the simcard despite it not being a Vodacom SIM. </p> <p>MTN - your service and attitude of your staff is atrocious</p>