gJ
gareth J

1 reviews | Active since Apr 2013

13 Feb 2017, 10:58

Shocking accounts dept

<p>i have been suspended on my account for an amount they say i have not paid which in actual fact was paid on the 04/01/2017. now i cannot do my day to day business as they have cut me off. I am a salesman and MTN is affecting my income beacuse of their incopetence.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Feb 2017, 18:58
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

kindly be advised that the number *** have been reconnected on the 13/02/2016 please try using your number it should work accordingly.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

REQ:***

Best regards,