1 reviews | Active since Oct 2014
SHOCKING
<p>MTN, your service is past shocking, I cannot make contact at all, when I get hold of service consultants I get no assistance, no one follows up, assists me or gets back to me, my mtn contract was renewed without my authorisation, it has been debiting for longer than 3 years now, I have tried to obtain an end date to no avail, i am now at my wits end, am disupting this debit order monthly, which is affecting my credit record... here are the details once again , these details reflect on the bank statement MTN SP C ********** ********** 352 i hereby wish to cancel this contract! and could someone kindly assist me to do so , you can contact me on ********** 977 for any further details that you might need </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
