Shocked at MTN and dissapointed

<p>I bought a Samsung J1 Ace fom MTN shop at the Campus 57 Sloane Street Bryanston on the 01st of September 2016 and returned it today 08 September 2016 because it kept on shutting down and freezing on its own. I was told that it will take up to 10 days before I can have it back. So my question was, what will I be using since this is a business phone? I received no answer.</p> <p> </p> <p>If one cant trust MTN, who can we trust? The phone looks new but how can be broken when its new. Such an incnvenience to me as a customer and they dont care. All they could tell me about was what their processes were, not taking into account what i had endured as a customer. Never and never again will i buy from them.</p> <p>You can call me to verify the story on ********** 950.</p> <p> </p> <p>So ****ed! I bought this cash and gave the other to my nephew but do they care about that.....NO.....</p> <p> </p>