1 reviews | Active since Sept 2014
shocked
<p>i have been an MTN customer for a decade i am so disappointed by the service i recieved from your Call centre i have been calling in for over a week asking you people to fix my SMS system as i cannot receive or send them, up to today they are not working to make matters worse this is my main number, from banking to everything is done on this number i am so disappointed as a result i am switching to Telkom</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly check the message centre number it should be +*** on your handset if it is please dial the code #330*0000# then OK it will respond to you saying deactivation of all call barrings once you have completed that try sending an sms out.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly check the message centre number it should be +*** on your handset if it is please dial the code #330*0000# then OK it will respond to you saying deactivation of all call barrings once you have completed that try sending an sms out.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,