****ty Services of Note

I have been trying to active my cell phone account after yes I admit and late payment. But to the point I have paid the outstanding amount and have tried to get my services reactive via the phone services which is complete waste of time because no one answer. Then tried going in to a branch in Boksburg, I was told can not accept payment on behalf of Mtn as it is there money I was told. then just now online via there web portal. To my surprise not working. Now for 13 years I was with nashura mobile and had never had this amount of problems in my entire life. now that I am full on Mtn the service of the call centre is utter **** when you can not even get through on the best of times. But wait when you do call they say use the some services which does not even work. I am ****ed for better lack of words. also according to MTN I am a priority account as amount account averages roughly between 3000 to 4000 rand a month. What are you going to-do this is not on. This must get sorted. as much as I would like to change I believe other service providers are also the same. Conclusion Sort this really bad service out. oh and I can,t even get a phone call so how is that going to work