MM
Mokhwaethe M
1 reviews | Active since Mar 2014
23 Mar 2015, 11:22
****ty service
can someone assist as there is really something wrong with my phone, my airtime,smses and data disappear. i cant make calls when i have less-than R5.whats the **** is going on with MTN
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MTN South Africa's replyOfficial
27 Mar 2015, 14:53Hello moqyt86,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
On your billing details, there is a call that was made on the 26th of March and you were charged 92c. There is also data usage.
Can you Please supply us with the date when you experienced the problem. Is this an ongoing or intermittent problem.
Regards
Lungi Kunene
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
On your billing details, there is a call that was made on the 26th of March and you were charged 92c. There is also data usage.
Can you Please supply us with the date when you experienced the problem. Is this an ongoing or intermittent problem.
Regards
Lungi Kunene
Best regards,
MTN South Africa's reply27 Mar 2015, 14:53
Official
Hello moqyt86,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
On your billing details, there is a call that was made on the 26th of March and you were charged 92c. There is also data usage.
Can you Please supply us with the date when you experienced the problem. Is this an ongoing or intermittent problem.
Regards
Lungi Kunene
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
On your billing details, there is a call that was made on the 26th of March and you were charged 92c. There is also data usage.
Can you Please supply us with the date when you experienced the problem. Is this an ongoing or intermittent problem.
Regards
Lungi Kunene
Best regards,