1 reviews | Active since Apr 2014
**** **** **** service
each and every time it is the same issue, I just want to do a sim swap so I can ****enmove from their **** service that they provide to clients......I spoke to an agent by the name of Nokukanyo mthethwa that asked me ****en 7 questions and im suppose to know each and every one, then I ask her if if I can speak to her team leader being Mr Twane Williamson she made me hold for 20 minutes and he never came to the line then she dropped the call, how do u remember the last time u purchased airtime? we buy airtime every second day every 3rd day I mean now really, the last time I called to do the swip swap I had to go to the police station and make a ****en affidavit,im so disappointed in mtn its not funny and I need this query sorted by the end of the day<br>
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
