1 reviews | Active since Mar 2018
Sharazo **** webpage
After clicking on a page on fb I was automatically subscribed to a **** know as Sharazo which deducted money from my account and forced me to incur charges to unsubscribe. How can a ********** entity gain access to my funds in this manner without my consent? I am deeply infuriated and feel that service providers should at least make an effor to secure our accounts from these low life ********.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that MTN cannot be held responsible for Internet adds opened on your device or tablet when in use.
Kindly be advised that any services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
Content: Please check on a regular bases, please contact your FNB as well.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that MTN cannot be held responsible for Internet adds opened on your device or tablet when in use.
Kindly be advised that any services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
Content: Please check on a regular bases, please contact your FNB as well.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,