lB
liezel B
1 reviews | Active since Sept 2016
01 Apr 2020, 20:05
Shamefull SERVICE
World wide chaos!!! I am earning zero at the moment and for months to come as I'm traveling with my business.other companies prepared to help me MTN REFUSE TO HELP. After they keep you in line for about 20minutes MY CONTRACT WITH MTN EXPIRES IN MAY 2020. I WILL DEFINITELY NOT UPGRADE. I WILL CANCEL MY CONTRACT IMMEDIATELY. YOU ARE GIVING PATHETIC SERVICE AS A COMPANY TO YOUR CUSTOMERS. VERY DISAPPOINTING
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Replies (2)
MTN South Africa's replyOfficial
08 Apr 2020, 20:21Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Please be advised when your debit order returned unpaid and payment not made 3 days the system will suspend the account.
Kindly be advised your payment has been received.
Line activated.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Please be advised when your debit order returned unpaid and payment not made 3 days the system will suspend the account.
Kindly be advised your payment has been received.
Line activated.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply08 Apr 2020, 20:21
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Please be advised when your debit order returned unpaid and payment not made 3 days the system will suspend the account.
Kindly be advised your payment has been received.
Line activated.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
Please be advised when your debit order returned unpaid and payment not made 3 days the system will suspend the account.
Kindly be advised your payment has been received.
Line activated.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
lB
liezel B's updateReviewer Update
09 Apr 2020, 00:03Alice
The paymnt was not the issue.. I needed to STOP ACCOUNT OR DOWNGRADE OR SOMETHING FOR THE NEXT 3MONTHS BECAUSE I'M EARNING ZERO AT THE MOMENT. ALL OUR EVENTS HAS BEEN CANCELLED OR POSTPONED. BUT MTN IS NOT interested in keeping their customers in the tough times ahead..... So my decision is easy. I will just cancel my contract that is due may.
The paymnt was not the issue.. I needed to STOP ACCOUNT OR DOWNGRADE OR SOMETHING FOR THE NEXT 3MONTHS BECAUSE I'M EARNING ZERO AT THE MOMENT. ALL OUR EVENTS HAS BEEN CANCELLED OR POSTPONED. BUT MTN IS NOT interested in keeping their customers in the tough times ahead..... So my decision is easy. I will just cancel my contract that is due may.
lB
liezel B's update09 Apr 2020, 00:03
Reviewer Update
Alice
The paymnt was not the issue.. I needed to STOP ACCOUNT OR DOWNGRADE OR SOMETHING FOR THE NEXT 3MONTHS BECAUSE I'M EARNING ZERO AT THE MOMENT. ALL OUR EVENTS HAS BEEN CANCELLED OR POSTPONED. BUT MTN IS NOT interested in keeping their customers in the tough times ahead..... So my decision is easy. I will just cancel my contract that is due may.
The paymnt was not the issue.. I needed to STOP ACCOUNT OR DOWNGRADE OR SOMETHING FOR THE NEXT 3MONTHS BECAUSE I'M EARNING ZERO AT THE MOMENT. ALL OUR EVENTS HAS BEEN CANCELLED OR POSTPONED. BUT MTN IS NOT interested in keeping their customers in the tough times ahead..... So my decision is easy. I will just cancel my contract that is due may.