1 reviews | Active since Feb 2015
Shame on you MTN.
After numerous phone calls, faxes, emails and police ***** case papers am I still at the point of not knowing anything. In January I realised that one of my cellphone contracts has been upgraded without my permission. I found out later that month that another contract of mine has been upgraded without my knowledge or consent. I contacted MTN immediately and were told to sent through all the documents that I have gathered which included the ********** signature papers, the best part of it all is that I havent received any phone or tablet that has been upgrade on my name!!! But still to this day I havent received a phone call from MTN acknowledging that they are working on the case. Because of the matter I am in severe financial stress. Thank you very much MTN and MTN WOLMARANSSTAD
Thank you for your post.
Thank you for taking my call and please accept our sincere apology for the delay in response and any inconvenience caused.
as per our telephonic conversation i will contact you in the morning to resolve your complaint.
Thank you
Regards
Michelle
Thank you for your post.
Thank you for taking my call and please accept our sincere apology for the delay in response and any inconvenience caused.
as per our telephonic conversation i will contact you in the morning to resolve your complaint.
Thank you
Regards
Michelle
