SHAME ON MTN BUSINESS CONTRACTS - THE WORST SERVICE EVER

On Wednesday 12 October 2022 I visited the MTN branch in Diamond Pavillion Mall Kimberley to sign up for a Business Contract. Our mining site is situated in Alexander Bay and I wanted a Business contract with 1000 minutes and 23G Data. All the required documents and bank statements were presented. It took a FULL 4 DAYS to get this account activated and to have a phone number for this. THE STAFF AND MTN Diamond Pavillion Mall did not follow up or keep me posted with the progress with this contract. I phoned them repeatedly and asked to be updated. At the same time we also app**** for MTN Fixed LTE Wi-FI router with uncapped Data (up to 20Mbps) @ R649 per month. I also requested a UPS with this. THIS HAS NOT BEEN DELIVERED TO SITE. I was asked to send a location pin for delivery and a contact number for the Site manager in Alexander Bay. NO-ONE HAS CONTACTED US. THE KIMBERLEY STAFF DO NOT FOLLOW UP!!!

This treatment is totally disgusting. Shame on you, MTN!!! I wish we could rather have VODACOM at "Alexander Bay but all the towers there are MTN.