Shallow promises, no follow through, worst customer service!!!

Worst service ever! I don't even know where to start! 1. 5 weeks after speaking to one of the outsourced agents about renewing my contract (they called me, by the way), I still haven't heard anything from them. 2. Trying to get hold of someone to speak to is the 2nd nightmare. The call centre number supp**** on their documents is incorrect. 135 is a useless service if you want to speak to someone! Please take note MTN!! 3. After countless phone calls I eventually get through to someone, only to get cut off! 4. Then eventually, 45 minutes later, when I speak to someone again, they tell me the contract was approved, but not finalised. But, they can't tell me what exactly that means and they'll get a sales agent to call me back. I am still waiting ....... 5. And while we are talking about things being wrong - please get someone to update your debit order documents. NAEDOs do not exist anymore!! Gosh, catch a wake up people!!

Honestly MTN, you should take a serious look at your customer service - it sucks big time!!!!!