sh.t service from a pathetic company

on 20/02/2015 we (my mom and I) app**** for a contract at MTN SP, in George Mall. They did not have a BB Passport in stock to the contract was activated only after we received the phone a few days later. When I received the phone, I requested a pay as you go nr to be transfered to the contract, as we wanted to keep the nr. <br> <br> Six days passed and the sim was not activated and phone could not be used. Visited the branch numerous times and then I told them to take the phone, and shove it and canceled the contract. I then requested that the nr be returned to pay as you go and an instruction in this regard was sent via email to their head office by Lusindiso. <br> <br> Now a month later, the simple instruction has not been completed, wow its not rocket science... take a number and \attach"it to a sim card.<br> <br> I have to travel from Sedgefield to George every time (wonder if MTN will refund me my fuel and time) and have made it very clear to the staff that I need my nr to do my banking and receive security messages. They promise to call back and then you wait till kingdom come for the call.<br> <br> While spending my time (more than an hour at a time) in the branch"