1 reviews | Active since Jan 2015
SH*** COMPANY
Hello sh****t company<br> <br> Below is the two-weeks late response that you sent me on 24 February 2015. Since then nothing has happened and nobody contacted me to inform me of the progress of my query. So it is all clear that you a88holes don't give a sh******t about your clients and service levels.<br> <br> Now I have no choice but to take it further. You have now suspended my line because I have not paid my account. But how the hell do you expect to pay for services that are not being rendered??? You guys can go and fiddle with your p-parts.<br> <br> <br> Hello leflow7,<br> <br> We are truly sorry for the delayed response and for any inconvenience cause. It is not our intention to have dissatisfied you in any way.<br> <br> We do see that your billing issue (REQ:***) was escalated to our Billing Department and is currently in the queue for resolution.<br> <br> We do apologize for the delay with the request.<br> <br> Regards<br> Tim<br> MTN Complaints Management Team: REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a credit of R2347.32 will be passed onto your MTN account however going forward there will be no further credits passed for charges above the bill limit. Please note that MTN does not have a bill limit service on MTN Anytime packages.
Thank you
Wenzile Masina
REQ:***
Best regards,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that a credit of R2347.32 will be passed onto your MTN account however going forward there will be no further credits passed for charges above the bill limit. Please note that MTN does not have a bill limit service on MTN Anytime packages.
Thank you
Wenzile Masina
REQ:***
Best regards,
