1 reviews | Active since Jul 2016
Sevice sucks. A zero rating
<p>While i was waiting in line a lady jumped the line. The lady behind the counter was too busy with another customer to notice. When that customer left i told the attendant that she jumped the line infront of me. Line jumper said that i wad never there. Unbelievable. The attendant told me to wait and asked line jumper for her reason to be in store. The attendant next to her started laughing. I know that she knew i was first in the queue. They started a whole conversation, thats where i decided to leave. They still wanted to call me back. I am not going to stand in that line for a minute longer. It is shocking to note that the attendant did not even wear a name badge and noted that i was first in the line for about 5 minutes before the incident happened. I will never return to that store.</p>
Good Day Randall Kurtz
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employees. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
This matter has been escalated to the management team of MTN Paarl mall for urgent attention.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Randall Kurtz
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employees. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
This matter has been escalated to the management team of MTN Paarl mall for urgent attention.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
