Settlement *******

I requested a quote to settle my MTN mobile contract on 16.11.2015. After a 4 day back and forth via email as to information about a handset MTN had no record of issuing, I was given a settlement breakdown of R1905.65 on 20.11.2015. I settled this amount via EFT on 27.11.2015 and received an sms that the payment confirmation was received. On 30.11.2015 I receive an email stating that my settlement amount was R2460.28. No where was this amount communicated with me and that due to the \short payment"the contract cannot be terminated. My R287 contract amount was also debited from my cheque account.<br> I would like to get some answers as to where the R2460.28 amount came from?? I was given an amount to settle and I paid it. And why was I debited another instalment???<br> MTN customer care service is honestly pathetic. And I feel blatantly ********** by this service provider.<br> I would like the contract settled at the amount I was quoted and that has been already paid. As well as my debit order amount reimbursed."""