KM
Kekeletso M

1 reviews | Active since Dec 2015

01 Nov 2018, 13:28

Settlement Letter

If there was a minus i would orate MTN at -100 nje because their service is soooo bad. Been waiting for settlement letter for over a month now. there is no contact number for your legal department just a run around from your call center

0
Replies (3)
MTN South Africa
MTN South Africa's reply01 Nov 2018, 13:41
Official

Good day Kekeletso,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with your ID number or the account number in question so that we may assist you further.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,

KM
Kekeletso M's update01 Nov 2018, 13:49
Reviewer Update
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KM
Kekeletso M's update07 Nov 2018, 14:52
Reviewer Update
after taking my id number you just go quiet? I am awaiting feedback...............