BT
Byron T
1 reviews | Active since May 2011
31 Oct 2015, 07:15
Services suspended for 6 cents? No helpline for me
I noticed my data services was not working and phoned the MTN helpline for advice. I was not allowed an operator but given an automated voice saying \services suspended due to outstanding amount". When checking my statement "
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Replies (1)
MTN South Africa's replyOfficial
31 Oct 2015, 19:17Hello B Taylor,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when tested, line is active on network with no suspensions on line. Our customer care line (808) can be reached from your contract number as it is a free call.
Please use the below reference for a quick resolution.
REQ:*** .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when tested, line is active on network with no suspensions on line. Our customer care line (808) can be reached from your contract number as it is a free call.
Please use the below reference for a quick resolution.
REQ:*** .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply31 Oct 2015, 19:17
Official
Hello B Taylor,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when tested, line is active on network with no suspensions on line. Our customer care line (808) can be reached from your contract number as it is a free call.
Please use the below reference for a quick resolution.
REQ:*** .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when tested, line is active on network with no suspensions on line. Our customer care line (808) can be reached from your contract number as it is a free call.
Please use the below reference for a quick resolution.
REQ:*** .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.