Services suspended due to overseas trip

Hi<br> We went overseas to Dubai and therefor the account was way more than normal. We have tried to get an itemised billing for the account, but to no avail. This morning the account was suspended. But the debit order payment hasn't gone off yet. <br> This needs to be rectified asap as it's the owner of the company. His number is ***. Can someone please call him and fix the account problem?<br> We are aware of the strike, but this is very urgent.