Services Suspended

On Saturday 30th May 2015 I visited the MTN store in Clearwater Mall as my services were suspended on my contract sim card. There is no reason whatsoever for my services to be suspended. I do not have a limit set and my payments have been up to date. The manager at the store \lifted"the suspension on my account and I was told that it would take 2 to 24 hours before my sim would start working again. It is over a week later and my services are STILL suspended. I would like to know how MTN is going to reimburse me for over a week of services that I have been PAYING FOR AND UNABLE TO USE. This is the most frustrating experience I have ever had with a service provider to date!!!"""