MM
Mahomed M

1 reviews | Active since Jun 2019

14 Dec 2024, 11:46

Services lacking..

Being charged incorrectly whilst have made attempts both in store and online to'upgrade my mtn contract they keep telling they cannot assist me they don't have access to the business account department, cannot upgrade online neither as they don't call back

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MM
Mahomed M's update29 Jan 2025, 08:02
Reviewer Update
Re: Unresolved. Subject: Follow-Up on Previous Communication Regarding Inaccurate InformationRe: MTN Documents/ MTN Woodmead cancelled REQ***..Unresolved. Subject: Follow-Up on Previous Communication Regarding Inaccurate InformationRe: MTN Documents/ MTN Woodmead cancelled A***/ 4 December 2024 / Mpho confirmed line was cancelled payment last made ***4 line was migrated by MTN to prepaid was informed zero balance contrary information led inappropri...REQ***Re: Deals Request a call back - *** please scroll down every time I followed up on cancellation salesman instead tried to sell and keep the tap running despite cancellation letter submitted to wood med store next to pick n pay as per automated response no MTN agent called back to verify neither after reading the hello Peter responses on MTN inefficient services contacted ombudsman and than only mtn took.me seruously