1 reviews | Active since Jun 2012
services discontinued
It is the second month in a row that my services has been cut off. Last month I did complain with hello peter and the problem was corrected in 3 days time. Now it happens again. I need my phone for business. I've requested statements from a year where they can show me I felt behind with payments and till today received nothing . Please explain this issue clearly for me.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised the credit limit on the account is R503.40 for both lines. The un-billed invoices for January is R477.49, The credit limit reached. We have requested that the credit should be increased to R850.00 to prevent for the lines to be suspend once the credit limit is reached.
The debit order requested for the 2-1-2018 has returned unpaid. R11.40 for RD fee will be added to the account . The account balance is now R 420.30.
The lines has been lifted, please reboot the devices.
We have sent to you the report that reflects the unpaid orders
Please make payment for the balance outstanding.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised the credit limit on the account is R503.40 for both lines. The un-billed invoices for January is R477.49, The credit limit reached. We have requested that the credit should be increased to R850.00 to prevent for the lines to be suspend once the credit limit is reached.
The debit order requested for the 2-1-2018 has returned unpaid. R11.40 for RD fee will be added to the account . The account balance is now R 420.30.
The lines has been lifted, please reboot the devices.
We have sent to you the report that reflects the unpaid orders
Please make payment for the balance outstanding.
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number.
Kind Regards,
Alice van der Merwe
Best regards,